A lot of businesses say they want to be ‘digital.’ And I think when they say that they mean two things:
(A) they want to create an end-to-end suite of slick apps for their customers to enable them to self-serve, have a great experience, develop some love for the brand
(B) they want a delivery capability to m...
Risk is a funny thing. We let it influence so much of what we do and yet we barely understand what it is. For example, we might choose not to build a particular product, or add a new feature, because “it’s too high risk” (and yet we laud start-ups who did it anyway). We hold very long meetings to create plan...
Last time, I was talking about what I consider to be the general lack of a crisis in software development. And it got me thinking - if there is no crisis in software development, no inherent flaws in our tools or our methods, then there must somehow be ...
If there’s one aspect of enterprise IT guaranteed to get the dander up it’s Standards and Governance. Some time ago I wrote a short piece on governance called The Governance Apparition making the point that governance should never really be seen as separate and distinct from ‘doing things’. If a company has a process for ‘doing things’...
I first noticed the word governance being sprinkled liberally into IT conversations sometime in the late nineties. It was (and still is) used as foundational prop to suggest that, if you have it, all will be well. The word appeared first, as far as I can remember, in Finance and Investment Banking IT - not surprising as financial governance is all about the appropriate exercise of authority and...