A lot of businesses say they want to be ‘digital.’ And I think when they say that they mean two things:
(A) they want to create an end-to-end suite of slick apps for their customers to enable them to self-serve, have a great experience, develop some love for the brand
(B) they want a delivery capability to m...
This is stating the obvious, but it’s still worth stating - whatever ambitious vision a company has, and whatever obstacles might stand in the way of that vision, you are infinitely more likely to achieve that vision if you can create and nurture a thriving culture. You can h...
It may seem odd in 2023 to be talking about moving infrastructure to the cloud, but I am constantly surprised at how many businesses that could be cloud-based aren’t. AWS has been around for 17 years, Google Cloud for 15 years, Azure for 13 years and alternative cloud offerings for 10 years. Actually, I say I’m su...
Risk is a funny thing. We let it influence so much of what we do and yet we barely understand what it is. For example, we might choose not to build a particular product, or add a new feature, because “it’s too high risk” (and yet we laud start-ups who did it anyway). We hold very long meetings to create plan...
Probably the most important change to tech delivery, in the last five years or so, has been the rise of Product Management. As a discipline Product Management has been around since way before we had software products and services that needed managing, but ...